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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Richard Gajek

November 3, 2025

5  out of  5
rating by Richard Gajek
"Noah was friendly and clear. Moved quickly to get coverage for my house."
We responded:
"We’re honored, Richard, by your positive feedback! Thank you for the kind words and we look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know. Thank you again for allowing our local Waunakee State Farm office to help you with your homeowners insurance!"
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Michael Ripp

November 1, 2025

5  out of  5
rating by Michael Ripp
"I’ve been client of Troy Salisbury, Justin Gehrke and staff for over 20 years. I couldn’t be more happy with their professionalism and passion for making this customer feel that I can count on them for any issue I bring."
We responded:
"Thank you for the wonderful review, Mike! We truly care about our customers and want to make sure they are happy in every aspect. Thank you for trusting us with your insurance needs for the past 20 years, and we're happy to have you as part of our State Farm family here in Waunakee!"
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Jeffrey Kenas

October 30, 2025

5  out of  5
rating by Jeffrey Kenas
"Troy and his team have always been incredibly helpful - with our home, auto, and umbrella polices, and as needs have evolved with kids going to and finishing college. When we need something, they are also very responsive and quick to help and offer suggestions. I have really appreciated the relationship we have with Troy and his team."
We responded:
"Jeff, thank you for the fantastic review! We appreciate you and the opportunity to help you with all of your auto insurance, home insurance and umbrella insurance needs. Thanks again, Jeff, for being a part of our local State Farm family here in Waunakee!"
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Tom K

October 23, 2025

5  out of  5
rating by Tom K
"Great overall experience working with Noah."
We responded:
"We appreciate the five-star review, Tom! Thank you for letting us know about your great customer experience working with Noah in our office! We look forward to working with you in the future and thank you again for being a valued State Farm customer at our local Waunakee office!"
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John D

October 20, 2025

5  out of  5
rating by John D
"Noah Smith – Insurance Account Representative with Troy State Farm agency, was great to work with. He was responsive and offered great advice and rates. Is is great to work with a local agent like Noah. I highly recommend him!"
We responded:
"Thank you for the wonderful review, John! Our office works hard to provide a great insurance experience here in Waunakee and Noah is a fantastic asset to our team. Thank you for being a part of our State Farm insurance family in Waunakee!"
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Gabriel Prado

October 20, 2025

5  out of  5
rating by Gabriel Prado
"I was insured with State Farm in Ohio and recently moved to Wisconsin. I found Troy’s team through Google and they’ve been great with communication and helping with my business policies. If you need something changed they are fairly quick to help address it. Highly recommend this team"
We responded:
"We’re thankful for your feedback, Gabriel! We take great pride in our customer service and it’s our pleasure to assist you with your business insurance needs. If there is anything else we can do to help, please let us know! Thank you, Gabriel, for being a part of our local State Farm office here in Waunakee!"
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Fernando Mejia

October 15, 2025

5  out of  5
rating by Fernando Mejia
"Super attentive, & always have all my questions answered in a timely & very informative manner. No complaints at all!"
We responded:
"We’re thankful for your feedback, Fernando! We're thrilled to hear you enjoy our customer service, and it’s our pleasure to assist you with your insurance needs. Thank you for your business and for working with our local State Farm agency in Waunakee!"
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Angie Calder

October 14, 2025

5  out of  5
rating by Angie Calder
"This office was posted & proactive."
We responded:
"Angie, thank you for the wonderful five-star review! We appreciate you and the opportunity to help you with your auto insurance needs here in Waunakee. Thank you for being a part of our State Farm family!"
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Luke Bruckner

October 6, 2025

5  out of  5
rating by Luke Bruckner
"Troy and his team at State Farm have done a wonderful job for many years. I have all my policies with them and couldn’t be happier. They’re always responsive, helpful, and truly go above and beyond for their clients. I highly recommend Troy and his team to anyone looking for excellent service and peace of mind."
We responded:
"Thank you for the wonderful review, Luke! We truly care about our customers and strive to provide excellent customer service. Thank you again for trusting our local Waunakee State Farm office with all of your insurance needs over the years!"
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Ryan

September 23, 2025

5  out of  5
rating by Ryan
"I worked with Noah for home and auto insurance. He was great to work with. Outstanding communication as he explained everything very well. The best part was Noah saved us a large amount of money compared to our prior insurance carrier. I would highly recommend giving them a chance."
We responded:
"Thank you, Ryan, for the wonderful review of our office! We appreciate your kind words and are thrilled to hear that you had an outstanding experience with Noah in our office switching over your auto insurance and home insurance. We're also happy to hear that you were able to save a significant amount of money switching over to our local Waunakee State Farm office! Thank you again, Ryan, for being a valued customer of our State Farm office here in Waunakee!"
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Wayne Hurlebaus

September 18, 2025

5  out of  5
rating by Wayne Hurlebaus
"We were in the market to replace our condo and auto insurance policies with something a little more affordable and still have an agent within our community. We sat down with a representative of the Troy Salisbury agency and knew immediately that we had found our match. Agency is a short distance from where we live and quoted premiums affordable. We replaced three policies and so far are very satisfied."
We responded:
"Wayne, thank you for the wonderful five-star review! We appreciate you taking the time to let us know about your experience with our office in switching over your condo insurance and auto insurance policies to our local Waunakee State Farm agency. Thank you again Wayne for switching to State Farm and we look forward to working with you!"
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Rocio Reyes

September 9, 2025

5  out of  5
rating by Rocio Reyes
"Troy was incredibly helpful when I needed to update my policy with State Farm. He provided amazing customer service and displayed great communication. It was overall an excellent experience; I highly recommend him and his team!"
We responded:
"Thank you for the awesome five-star review, Rocio! We appreciate you sharing your experience with us, as our Waunakee office works hard to provide great customer service. Thank you for choosing our local Waunakee insurance office and State Farm to work with!"
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Amanda Crosby

June 25, 2025

5  out of  5
rating by Amanda Crosby
"Noah was excellent! He was very knowledgeable and helped me to understand my policies. He is very friendly and took the time to really help me out."
We responded:
"Amanda, thank you for the awesome five-star review! We’re so glad to hear how Noah was able to help you through the seamless process of switching your insurance over to our local Waunakee State Farm office! He is an essential part of our team, and we appreciate you letting us know about your excellent insurance experience with him. Thank you for choosing State Farm and our local Waunakee agency as your insurance provider!"
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Grayce W

June 24, 2025

5  out of  5
rating by Grayce W
"Extremely helpful team, saved me over $100 compared to my past insurance agency. Took care of everything, timely and efficiently, according to my needs and my schedule. Noah is very nice but the whole team has been very helpful and professional in my transfer to State Farm. Thanks guys"
We responded:
"Thank you for the fantastic review, Grayce! Our Waunakee office works hard to provide great customer service, and we're thrilled to hear how your experience went! We're also excited to hear that you were able to save money on your insurance when switching to our office too! Thank you Grayce for switching to State Farm and our local Waunakee insurance agency!"
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Diane Bass

May 22, 2025

5  out of  5
rating by Diane Bass
"I have had the best experience working with Noah of the Troy Salisbury agency. He has made transitioning my policies simple and saved me quite a bit of money in the process. I highly recommend them."
We responded:
"Diane, thank you for taking the time to share your positive experience with our office! We work hard to provide great customer service and I'm happy Noah was able to save you quite a bit of money with switching your insurance to our Waunakee office. We appreciate you putting your trust in State Farm and our local Waunakee insurance agency to help protect what matters most!"
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Mikel Joachim

May 5, 2025

5  out of  5
rating by Mikel Joachim
"We were referred to Troy's branch through family and couldn't be happier we decided to switch our policies. Beyond saving us money for comparable coverage, the customer service has been outstanding. We've primarily worked with Noah and he has been very easy to work with and always delivers on his promises - comminicating what he said he would within the timeframe he said he would do it. His level of communication and attention to detail is a massive improvement compared to our prior agent."
We responded:
"Thank you, Mikel, for taking the time to leave us an amazing review! We appreciate your kind words and are happy that you were referred to our office. Great customer service, open communication and attention to detail is something that we focus on every day. We're happy that you switched your insurance to our State Farm office, along with saving money for comparable coverage. Thank you again, Mikel, for being a valued customer of our State Farm office in Waunakee!"
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Chad Leatherman

April 29, 2025

5  out of  5
rating by Chad Leatherman
"Our experience with Troy and his staff has been top notch. Constant communication, follow up, and execution. Appreciate Troy and Noah for all they've done for us. Highly recommend."
We responded:
"Thank you for the wonderful review, Chad! Our office works hard to provide top notch customer service, and we're thrilled to hear you would recommend us to others shopping for insurance. Thank you for allowing our local Waunakee office and State Farm to help you with your insurance needs!"
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Angela florin

March 26, 2025

5  out of  5
rating by Angela florin
"I had a great experience with State Farm they insured my ring in less than 24 hours was so happy"
We responded:
"We appreciate the great five-star review, Angela! Thank you for trusting us with insuring your wedding ring, as not many people know State Farm has that type of insurance. We look forward to working with you in the future and thank you again for being a valued State Farm customer at our local Waunakee office!"
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Chelsea Burris

March 19, 2025

5  out of  5
rating by Chelsea Burris
"Natalie was amazing to work with. Excited to partner moving forward!"
We responded:
"Thank you for the great review, Chelsea! We appreciate you letting us know about your insurance experience with Natalie, as we work hard to provide exceptional customer service. Thank you for being a part of our State Farm family in Waunakee and we also look forward to working together!"
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Jamie Nicole

February 27, 2025

5  out of  5
rating by Jamie Nicole
"I had a great experience getting a new insurance plan started here! Noah was very knowledgeable and helped me to get identical coverage at a lower cost! There was no pressure and loss of information which was clearly explained. Noah also helped me take a look at my current life insurance plan and although I didn't need to change anything there at this time, when I do need to change it I will definitely be returning to talk about all my options. Great service!"
We responded:
"Thank you, Jamie, for the amazing review! Our team works hard to provide a great insurance experience and we are thrilled to hear that Noah was able to help you switch your insurance to our local State Farm agency in Waunakee, while saving you money too! Thank you for being a part of our State Farm family in Waunakee and we look forward to continuing our relationship! "
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Jane Steiner

February 24, 2025

5  out of  5
rating by Jane Steiner
"We switched to State Farm after decades with our previous carrier. Noah answered all our questions, and did not try to "oversell" options. Gave us honest answers to our questions. Would highly recommend State Farm and this agency. My only regret is we didn't switch earlier! Could have save a lot of money."
We responded:
"Jane, thank you for the awesome five-star review! We’re so glad to hear how Noah was able to provide you with a great insurance experience, while also saving you money switching your insurance to State Farm! He is an essential part of our team, and we appreciate you letting us know about your experience with our office. Thank you for choosing State Farm and our local State Farm agency here in Waunakee as your insurance provider!"
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Dave Peterson

February 14, 2025

5  out of  5
rating by Dave Peterson
"State Farm and Noah were great to work with and made the process of changing our insurance over from another carrier much easier and cost-saving than we anticipated. We are glad we chose State Farm."
We responded:
"We appreciate the fantastic review, Dave! Thank you for taking the time to let us know about your experience with Noah in our office. Our team works hard to provide great customer service, and we are thrilled to hear that you were able to save money while making the smooth transition over to State Farm. Thank you again Dave for being a part of our State Farm family here in Waunakee!"
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Paula Marcela Zambrano PInzon

February 11, 2025

5  out of  5
rating by Paula Marcela Zambrano PInzon
"The best agent ever. Easy to contact, clear information, excellent coverage and prices. Thank you! Noah for all your support. Thank you! State Farm Insurance!!"
We responded:
"Thank you, Paula, for the awesome review! We’re so glad to hear how Noah was able to help you with all of your insurance needs. Thank you for choosing State Farm and our local State Farm agency here in Waunakee as your insurance provider!"
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Richard Bucholtz

January 29, 2025

5  out of  5
rating by Richard Bucholtz
"We had a very positive experience working with Noah. He guided us through the entire process of switching from our previous insurer over to State Farm. Noah was very knowledgeable and made some excellent recommendations for us."
We responded:
"Richard, thank you for the great five-star review! We’re so glad to hear how Noah was able to guide you through the seamless process of switching over to our local State Farm office here in Waunakee! He is an essential part of our team, and we appreciate you letting us know about your experience with him. Thank you for choosing State Farm and our local agency here in Waunakee as your insurance provider!"
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Northside1919

January 29, 2025

5  out of  5
rating by Northside1919
"I often compare looking for insurance to pulling teeth! I was able to increase my coverage A LOT and lower my monthly rate! Could not ask for friendlier people either. Special thanks to Noah. He really helped explain everything during the process. TLDR. Better coverage for less money GREAT PEOPLE!"
We responded:
"Thank you for the awesome five-star review! We appreciate you sharing your experience with us, as our Waunakee office works hard to provide great customer service. We're thrilled to hear that Noah was able to help you lower your monthly insurance rate, while increasing your overall insurance coverages! Thank you for choosing to work with State Farm and our local Waunakee insurance agency! "