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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mike Finnegan

Mike Finnegan

November 12, 2025

5  out of  5
rating by Mike Finnegan
"I was in the process of getting life insurance but was having a tough time finding time to get to their office and sign some papers. Noah stopped by my house on his way home after hours and brought the papers to me! Made it all so easy. Above and beyond!"
We responded:
"Mike, thank you for the fantastic five-star review! We’re so glad to hear how Noah was able to provide you with a great insurance experience, while also helping you protect your income through life insurance! He is an essential part of our team, and we always try to accommodate for our customer's busy schedules. Thank you for choosing our local State Farm agency here in Waunakee as your insurance provider!"
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Jeffrey Kenas

October 30, 2025

5  out of  5
rating by Jeffrey Kenas
"Troy and his team have always been incredibly helpful - with our home, auto, and umbrella polices, and as needs have evolved with kids going to and finishing college. When we need something, they are also very responsive and quick to help and offer suggestions. I have really appreciated the relationship we have with Troy and his team."
We responded:
"Jeff, thank you for the fantastic review! We appreciate you and the opportunity to help you with all of your auto insurance, home insurance and umbrella insurance needs. Thanks again, Jeff, for being a part of our local State Farm family here in Waunakee!"
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John D

October 20, 2025

5  out of  5
rating by John D
"Noah Smith – Insurance Account Representative with Troy State Farm agency, was great to work with. He was responsive and offered great advice and rates. Is is great to work with a local agent like Noah. I highly recommend him!"
We responded:
"Thank you for the wonderful review, John! Our office works hard to provide a great insurance experience here in Waunakee and Noah is a fantastic asset to our team. Thank you for being a part of our State Farm insurance family in Waunakee!"
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Fernando Mejia

October 15, 2025

5  out of  5
rating by Fernando Mejia
"Super attentive, & always have all my questions answered in a timely & very informative manner. No complaints at all!"
We responded:
"We’re thankful for your feedback, Fernando! We're thrilled to hear you enjoy our customer service, and it’s our pleasure to assist you with your insurance needs. Thank you for your business and for working with our local State Farm agency in Waunakee!"
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Luke Bruckner

October 6, 2025

5  out of  5
rating by Luke Bruckner
"Troy and his team at State Farm have done a wonderful job for many years. I have all my policies with them and couldn’t be happier. They’re always responsive, helpful, and truly go above and beyond for their clients. I highly recommend Troy and his team to anyone looking for excellent service and peace of mind."
We responded:
"Thank you for the wonderful review, Luke! We truly care about our customers and strive to provide excellent customer service. Thank you again for trusting our local Waunakee State Farm office with all of your insurance needs over the years!"
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Wayne Hurlebaus

September 18, 2025

5  out of  5
rating by Wayne Hurlebaus
"We were in the market to replace our condo and auto insurance policies with something a little more affordable and still have an agent within our community. We sat down with a representative of the Troy Salisbury agency and knew immediately that we had found our match. Agency is a short distance from where we live and quoted premiums affordable. We replaced three policies and so far are very satisfied."
We responded:
"Wayne, thank you for the wonderful five-star review! We appreciate you taking the time to let us know about your experience with our office in switching over your condo insurance and auto insurance policies to our local Waunakee State Farm agency. Thank you again Wayne for switching to State Farm and we look forward to working with you!"
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Amanda Crosby

June 25, 2025

5  out of  5
rating by Amanda Crosby
"Noah was excellent! He was very knowledgeable and helped me to understand my policies. He is very friendly and took the time to really help me out."
We responded:
"Amanda, thank you for the awesome five-star review! We’re so glad to hear how Noah was able to help you through the seamless process of switching your insurance over to our local Waunakee State Farm office! He is an essential part of our team, and we appreciate you letting us know about your excellent insurance experience with him. Thank you for choosing State Farm and our local Waunakee agency as your insurance provider!"
Profile photo of Diane Bass

Diane Bass

May 22, 2025

5  out of  5
rating by Diane Bass
"I have had the best experience working with Noah of the Troy Salisbury agency. He has made transitioning my policies simple and saved me quite a bit of money in the process. I highly recommend them."
We responded:
"Diane, thank you for taking the time to share your positive experience with our office! We work hard to provide great customer service and I'm happy Noah was able to save you quite a bit of money with switching your insurance to our Waunakee office. We appreciate you putting your trust in State Farm and our local Waunakee insurance agency to help protect what matters most!"
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Chad Leatherman

April 29, 2025

5  out of  5
rating by Chad Leatherman
"Our experience with Troy and his staff has been top notch. Constant communication, follow up, and execution. Appreciate Troy and Noah for all they've done for us. Highly recommend."
We responded:
"Thank you for the wonderful review, Chad! Our office works hard to provide top notch customer service, and we're thrilled to hear you would recommend us to others shopping for insurance. Thank you for allowing our local Waunakee office and State Farm to help you with your insurance needs!"
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Chelsea Burris

March 19, 2025

5  out of  5
rating by Chelsea Burris
"Natalie was amazing to work with. Excited to partner moving forward!"
We responded:
"Thank you for the great review, Chelsea! We appreciate you letting us know about your insurance experience with Natalie, as we work hard to provide exceptional customer service. Thank you for being a part of our State Farm family in Waunakee and we also look forward to working together!"
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Jane Steiner

February 24, 2025

5  out of  5
rating by Jane Steiner
"We switched to State Farm after decades with our previous carrier. Noah answered all our questions, and did not try to "oversell" options. Gave us honest answers to our questions. Would highly recommend State Farm and this agency. My only regret is we didn't switch earlier! Could have save a lot of money."
We responded:
"Jane, thank you for the awesome five-star review! We’re so glad to hear how Noah was able to provide you with a great insurance experience, while also saving you money switching your insurance to State Farm! He is an essential part of our team, and we appreciate you letting us know about your experience with our office. Thank you for choosing State Farm and our local State Farm agency here in Waunakee as your insurance provider!"
Profile photo of Dave Peterson

Dave Peterson

February 14, 2025

5  out of  5
rating by Dave Peterson
"State Farm and Noah were great to work with and made the process of changing our insurance over from another carrier much easier and cost-saving than we anticipated. We are glad we chose State Farm."
We responded:
"We appreciate the fantastic review, Dave! Thank you for taking the time to let us know about your experience with Noah in our office. Our team works hard to provide great customer service, and we are thrilled to hear that you were able to save money while making the smooth transition over to State Farm. Thank you again Dave for being a part of our State Farm family here in Waunakee!"