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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Johnny Richardson

November 1, 2024

5  out of  5
rating by Johnny Richardson
"Noah was Very professional answer all my questions glad i switched to State Farm should have did it years ago!"
We responded:
"Thank you, Johnny, for the awesome five-star review! We’re so glad to hear how Noah was able to help you with your insurance needs. He is an essential part of our team, and we appreciate you letting us know about your experience with our State Farm office here in Waunakee. Thank you for choosing State Farm and our agency here in Waunakee as your insurance provider!"
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Zeyheari Powell

October 30, 2024

5  out of  5
rating by Zeyheari Powell
"My agent Noah was very thorough with delivering information along with making sure that I understood the process within its entirety. Highly recommended!"
We responded:
"Zeyheari, we’re so glad to hear how Noah was able to help you with your insurance needs! He is an essential part of our team, and we appreciate you letting us know how well he was able to assist you. Thank you for choosing our office here in Waunakee and State Farm as your insurance provider!"
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Matt Alsaker

October 23, 2024

5  out of  5
rating by Matt Alsaker
"Natalie has been great to work with. After 17 years with another insurance provider, we did some shopping around. State Farm came highly recommended by family and friends. Their rates are very competitive. Natalie is knowledgeable, responsive, and provided us with a variety of options. No high pressure sales tactics, just a lot of useful information. Very pleased with the entire experience."
We responded:
"We love seeing reviews like this Matt! We take pride on educating our customers how their insurance coverages work, so they can choose which options they like best to fit their specific needs. Natalie is an essential part of our team, and we appreciate you letting us know how well she was able to assist you. Thank you for choosing our local insurance agency and State Farm as your insurance provider here in Waunakee!"
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Robert Olson

October 20, 2024

5  out of  5
rating by Robert Olson
"I recently moved to the Madison area and bought a condominium. My loan agent recommended Troy Salisbury - State Farm for insurance. I worked with Natalie and she gave me a great quote for both home and auto insurance. I saved hundreds of $."
We responded:
"Robert, thank you for the awesome review! We’re so glad to hear how Natalie was able to help you with your car insurance and condo insurance needs. She is an essential part of our team, and we appreciate you letting us know about your experience with our State Farm office in Waunakee. Also happy to hear you were able to save hundreds of dollars with switching your insurance to our State Farm office! Thank you for choosing State Farm and our local agency here in Waunakee as your insurance provider!"
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RAYMOND SCHMID

October 12, 2024

5  out of  5
rating by RAYMOND SCHMID
"I would really recommend you to go State Farm and save money .They would treat you like family."
We responded:
"Thank you, Raymond, for taking the time to leave us a review! We appreciate you trusting us with your insurance needs and happy that you were able to save money on your insurance along the way. Thank you for being a part of our State Farm family here in Waunakee!"
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P Zander

August 28, 2024

5  out of  5
rating by P Zander
"Great experience and saved me a lot of money every month! Love State Farm!"
We responded:
"Hi Phylicia! Thank you for the awesome five-star rating! We are thrilled to hear that you had both a great experience and saved a significant amount of money every month on your insurance. Thank you for choosing our local Waunakee office and State Farm as your insurance provider!"
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Kateryna Khudolii

August 1, 2024

5  out of  5
rating by Kateryna Khudolii
"It was a quick and smooth process with very attractive rates. Glad I switched and saved some $$$"
We responded:
"Thank you for taking the time to leave us a review, Kateryna! We appreciate you trusting us with your insurance needs and we're happy to hear that State Farm was able to save you money on your insurance too! Thank you for being a part of our State Farm family here in Waunakee!"
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Rhonda Tesmer

July 25, 2024

5  out of  5
rating by Rhonda Tesmer
"I have had a great experience working with Noah, and it was against a bit of a tight timeline. He was responsive and very helpful with each step in the process and handled each question and request with courtesy and respect. I don't fluently speak insurance as a second language but Noah never made me feel like my questions were silly. I really appreciated that!"
We responded:
"Thank you for the wonderful five-star review, Rhonda! We truly care about our customers and want to make sure they are happy in every aspect. Thanks again for trusting our local agency with your insurance needs and we're very happy to have you as part of our State Farm family here in Waunakee!"
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Yuqing Tian

July 16, 2024

5  out of  5
rating by Yuqing Tian
"Noah was responsive, timely, and provided professional services to me."
We responded:
"Thank you for the five-star review, Yuqing! We appreciate you trusting us with your insurance needs here at our local Waunakee State Farm office! "
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Jacob Bartes

May 31, 2024

5  out of  5
rating by Jacob Bartes
"I've been really happy with my switchover to State Farm, especially working with Noah. He saved me quite a bit of money and has always been very responsive and helpful. Highly recommend!"
We responded:
"Jacob, thank you for taking the time to share your experience with our office! Our team works hard to provide great customer service and I'm happy Noah was able to save you money on your insurance. We appreciate you putting your trust in State Farm and our local Waunakee insurance agency to help protect what matters most!"
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c p

May 22, 2024

5  out of  5
rating by c p
"Super helpful and friendly. Made process of getting a new policy easy and painless 🙂"
We responded:
"Thank you for the five-star review! We appreciate you trusting us with your insurance needs here at our local Waunakee State Farm office!"
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John D

May 21, 2024

5  out of  5
rating by John D
"Noah Smith – Insurance Account Representative with Troy State Farm agency, was great to work with. He was responsive and offered great advice and rates. Is is great to work with a local agent like Noah. I highly recommend him!"
We responded:
"Thank you for the wonderful review, John! Our office works hard to provide a great insurance experience here in Waunakee and Noah is a fantastic asset to our team. Thank you for being a part of our State Farm insurance family in Waunakee!"
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William Callaway

May 16, 2024

5  out of  5
rating by William Callaway
"Natalie at Troy's office was great to work with. She helped us set up insurance for our new home including transferring from a different agent to Troy. Natalie was responsive, timely, and provided all of the options available to us so that we could make an informed decision."
We responded:
"Hi Bill! Thank you for the awesome five-star rating for Natalie! She is a wonderful part of our team and we are thrilled to hear that she provided a great insurance experience for you both. Thank you for choosing our local Waunakee office and State Farm as your insurance provider!"
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Ryan Blount

April 26, 2024

5  out of  5
rating by Ryan Blount
"Great experience"
We responded:
"Thank you, Ryan, for the five-star review! We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family here in Waunakee!"
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Jon Koelsch

April 23, 2024

5  out of  5
rating by Jon Koelsch
"State Farm was great and easy to work with to set up all of our new insurance policies. Noah Smith was exceptionally helpful with explaining all the details."
We responded:
"Jon, thank you for the awesome review! We’re so glad to hear how Noah was able to help you with all of your insurance needs. He is an essential part of our team, and we appreciate you letting us know about your experience with him. Thank you for choosing State Farm and our local State Farm agency here in Waunakee as your insurance provider!"
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Ellie Isaacson

April 16, 2024

5  out of  5
rating by Ellie Isaacson
"Noah was great to work with. He got us all set up on a short notice with a great rate!"
We responded:
"Thank you for taking the time to leave us a five-star review, Ellie! We greatly appreciate your business at State Farm and our local Waunakee office!"
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Jackson Schoepp

April 16, 2024

5  out of  5
rating by Jackson Schoepp
"Noah Smith was excellent to work with. Super detailed and made us feel like we were in charge. He was very descriptive and care about getting us the best coverage, not just selling us a premium."
We responded:
"Thank you for the fantastic review, Jackson! Noah is a wonderful asset to our team and we take pride at our office in helping our customers understand how their insurance coverages/policies work in detail. We’re happy to hear he was able to help you with all of your insurance needs. Thank you for being a part of our State Farm agency here in Waunakee!"
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Abby Hunter

March 31, 2024

5  out of  5
rating by Abby Hunter
"For my first experience with Insurance they were great and explained everything in detail for me."
We responded:
"Thank you, Abby, for the awesome review and for taking the time to share your experience with our office! Our team works hard to explain insurance coverages in detail, to ultimately provide a great customer experience! We appreciate you putting your first insurance experience trust in our local Waunakee office and State Farm to help protect what matters most. Thank you Abby!"
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Phil Fry

March 12, 2024

5  out of  5
rating by Phil Fry
"Great experience with Noah Smith and State Farm. Quick, knowledgeable and efficient. Changed over three vehicles (one classic), our house and our cottage. Best part is we saved TONS of money for better coverage. Thanks Noah and State Farm. You're the best."
We responded:
"Hi Phil! Thank you for the five-star rating for Noah! He is a wonderful part of our team and we are thrilled to hear that he provided a great insurance experience for you. Added bonus that he was able to save you money, while getting better insurance coverage, on your auto insurance, classic car insurance and homeowners insurance policies! Thank you again Phil for choosing State Farm and our local Waunakee agency to protect what matters most!"
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Julie and Ryan Dilley

March 12, 2024

5  out of  5
rating by Julie and Ryan Dilley
"The process of changing coverage for home and auto was seamless. Natalie was super helpful and was able to get everything arranged in a timely manner. Her knowledge and expertise helped identify some inconsistencies and issues with our previous policy and coverage with another agency. 10/10 recommend!"
We responded:
"Thank you for the wonderful review, Julie and Ryan! Our office works hard to provide a great insurance experience here in Waunakee and Natalie is a fantastic asset to our team. Happy to hear that she was able to help you both switch over your home insurance and auto insurance to State Farm, seamlessly. Thank you for being a part of our State Farm family in Waunakee and we look forward to continuing our relationship!"
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Dj Peck

March 7, 2024

5  out of  5
rating by Dj Peck
"Thank you for your help. I was quick and easy. Appreciate that since we're all busy. You were quick and to the point."
We responded:
"Thank you, Dianna, for taking the time to leave us a review! We appreciate you trusting us with your insurance needs and we're happy to have you as part of our State Farm family here in Waunakee!"
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Bonnie Dorn

March 6, 2024

5  out of  5
rating by Bonnie Dorn
"My experience at State Farm in Waunakee was great. Noah Smith did an excellent job explaining the coverages I needed. I’m so glad I switched insurance companies for my car and home insurance. Thanks Noah!!"
We responded:
"Bonnie, thank you for the awesome review! We’re so glad to hear how Noah was able to help you with your car insurance and home insurance needs. He is an essential part of our team, and we appreciate you letting us know about your experience with our State Farm office in Waunakee. Thank you for choosing State Farm and our agency here in Waunakee as your insurance provider!"
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Ms C

February 17, 2024

5  out of  5
rating by Ms C
"I've never had an insurance agency that is so pleasant, caring and always keeping you informed! I truly have been satisfied with the teamwork of Troy, Noah and Justin. Thank you!!! I'd recommend them for bundling/all your insurance needs. Really informative, professional, great customer service, polite, attentive, they follow-up and quick responses. I am really happy to be an insured with their State Farm Agency!"
We responded:
"Thank you for the wonderful review! We truly care about our customers and want to make sure they are happy in every aspect. Thank you for trusting us with your insurance needs and we're happy to have you as part of our State Farm family here in Waunakee!"
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Fiona Yu

February 7, 2024

5  out of  5
rating by Fiona Yu
"Noah was very professional and efficient. He gave us a reasonably priced quote that we are happy with!"
We responded:
"Thank you for taking the time to leave us a five-star review, Fiona! We greatly appreciate your business here in Waunakee and thank you for choosing State Farm with your insurance needs!"
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Ryan Catterson

February 2, 2024

5  out of  5
rating by Ryan Catterson
"I am new to State Farm. The customer service was excellent. When I called a human being answered and it took far less time than using the command prompts and punching in numbers like I had to do with Geico. The insurance I bought was a fraction of the price of the insurance I had with Geico but State Farms offer gave me more coverage as well. It did not take long to start the new coverage. Thank you Natalie G. You were great to work with!"
We responded:
"We love seeing reviews like this Ryan! We’re so glad to hear how Natalie was able to save you money on your insurance, while giving you better coverage too! She is an essential part of our team, and we appreciate you letting us know how well she was able to assist you. Thank you for choosing our agency and State Farm as your insurance provider here in Waunakee!"